Terms of sale

By accessing this site or ordering products from Signs and Labels Direct Ltd, customers agree to the terms below.

Delivery Time

Engraved plastic and stainless steel plaques created on our SignStudio ordering system are normally delivered the day after the order is fulfilled if the order has been placed before 18:00. For another type of order (aluminium, printed plastic, special-finish stickers) delivery normally takes an extra day unless ordered before 14:00. Billing and delivery addresses must always be provided when ordering with SignStudio.

Warranty

Signs & Labels Direct provides a one-year warranty on delivered signs. Most of our products are UV resistant and approved for outdoor use. Engraved plastic signs have an engraving depth of 0.08mm. More information can be found here

Discounts

A 10% discount is always given on orders placed via the webtool that exceed £100. The tool will always show the correct price with any discount automatically applied. For larger orders, we are open to discussion.

Returns and Payment Terms

If for any reason, an order needs to be returned, please contact us for further information within 30 days of delivery of the products. Payment terms are 30 days from the date of invoice issue. All prices are GBP. Any interest for late payment will be charged on the current discount rate plus eight percent (8%).

Price for Service

A fixed fee of £20 is charged for all orders designed by our customer service team or any special orders that cannot be placed through the tool. Labor costs for more extensive editing, saving and ordering are charged starting at a minimum of £30/pwh additional.

Shipping Costs

We apply shipping costs as follows:

£6.95 for shipping and packaging smaller orders OR £11.95 for shipping and packaging larger orders.

Liability

Customers agree not to hold Signs and Labels Direct Ltd responsible for any claims, liabilities, injuries or extra costs that may result from the use of products from Signs and Labels Direct Ltd.

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